We are seeking an Airline Ticketing Agent with advanced Native Sabre expertise to support luxury and premium travelers. You will manage complex domestic and international flight reservations, including business class and first class itineraries, while providing personalized service to clients and Travel Advisors.
Your responsibilities will include airfare quotations, airline reservations, ticket issuance, exchanges, reissues, refunds, and queue management. You will interpret fare rules, research routing options, maintain accurate booking and invoicing records, and proactively resolve flight cancellations, schedule changes, missed connections, and other urgent travel challenges.
To succeed in this role, you will need:
- Advanced Native Sabre proficiency, including practical experience with ticketing, exchanges, refunds, and fare interpretation.
- At least 3 years of customer service experience in a fast paced environment.
- Excellent written and spoken English.
- Strong critical thinking, attention to detail, and the ability to manage competing priorities calmly under pressure.
Experience in luxury travel, corporate travel, or the airline industry, particularly supporting VIP and premium travelers, is preferred.
Schedule: Operations follow Eastern Time (ET). Availability for assigned shifts, including weekends and overnight hours, is required, along with flexibility to support urgent travel needs.
Ready to put your Sabre expertise and passion for exceptional service to work?
Complete the application below and tell us about your airline ticketing experience.